440-496-7415
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Rating
4.8
577 reviews
DW
2 days ago
We contacted the company after my wife got the number from one of their service vehicles. We had num...
We contacted the company after my wife got the number from one of their service vehicles. We had numerous fogged panes that needed attention. Once contacted, the estimate was provide quickly. Most of the glass was tempered and needed to be ordered special. This added about one week to the install date. We had 14 casement glass panes repaired in one visit. The windows were aluminum clad wood windows. I was concerned about having these 25 year old windows being dismantled to replace the panes. During the estimate Ben assured me this would not be an issue. The gentlemen that performed the work, were both polite and extremely efficient. The work was completed on all windows in just one visit. We did have a slight issue with one window. After contacting Apex the fix was handled quickly and with no issues. If you have fogged glass don't wait. The comfort level in the home was noticeable immediately. I would highly recommend Apex if you're in need of this kind of work. Having Apex replace the fogged glass saved me thousands of dollars over purchasing new windows. Thanks again for a job well done.
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Gayle Kostelec
4 days ago
High quality and excellent workmanship!
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William Walls
6 days ago
The technician that installed our window was very qualified and attentive to the details. He made su...
The technician that installed our window was very qualified and attentive to the details. He made sure that the window was installed properly and met our expectations.
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Robert Haller
1 week ago
excellent work on window repairs
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Douglas Campbell
1 week ago
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Judith Nativio
1 week ago
I had a picture window replaced on a 1960s ranch with a custom made one. The workers were profession...
I had a picture window replaced on a 1960s ranch with a custom made one. The workers were professional and courteous. I'm very happy with the work they did.
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Alex Tot
1 week ago
Ivan and Yuri came to replaced my French door glass. They were both very professional and efficient ...
Ivan and Yuri came to replaced my French door glass. They were both very professional and efficient in their work. They did an amazing work.
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Leonard Farrell
1 week ago
Great Experience- They helped me out with two issues at a very reasonable price. The replacement w...
Great Experience- They helped me out with two issues at a very reasonable price. The replacement window panel fits and looks great and they fixed a leaking window that I had several other people come out and look out with no luck. Both the salesman who came out initially and the technician who did the work were professional and easy to work with. Highly recommend
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Joe Pietro
1 month ago
They were on time, did the work quickly, and my windows looks perfect!
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Peachinstpete
1 month ago
Ben from Apex came out to look at a very small job involving broken glass in two residential window...
Ben from Apex came out to look at a very small job involving broken glass in two residential windows. He was prompt courteous and fair. I accepted his bid and the job was scheduled immediately. The crew came out and replaced the glass in the broken windows cleaned up after themselves and locked up as they left the property. Recommend Apex and we'll use them in the future.
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WALK-INS ARE WELCOME, SAME DAY SERVICE!

Emergency Window Repair: Quick Fixes to Keep Your Home Safe

What to Do in a Broken Window Emergency

A broken window emergency can happen without warning — a storm, a serrated branch, or even an attempted break-in — and how fast you respond matters.

Here’s what to do right now:

  1. Stay safe — keep kids and pets away from the area
  2. Protect yourself — put on thick gloves and sturdy shoes before touching anything
  3. Clear loose glass — carefully sweep or vacuum shards
  4. Cover the opening — use heavy-duty plastic sheeting, cardboard, or plywood secured with duct tape
  5. Call a professional — contact an emergency glazier for same-day assessment and repair

These five steps protect your home from weather, intruders, and further damage until a permanent fix is in place.

A broken window isn’t just an inconvenience. It’s a security gap, an energy drain, and a safety hazard — all at once. Even a small crack lets in cold air, moisture, and pests. A fully shattered pane leaves your home exposed to theft and the elements within minutes.

I’m Nataly Godes, General Manager at Apex Window Werks, and I’ve helped hundreds of Cleveland-Akron homeowners navigate a broken window emergency — from fast temporary fixes to full glass replacement. In this guide, I’ll walk you through every step, so you know exactly what to do and when to call in the pros.

5-step emergency glass response plan infographic - broken window emergency infographic

Immediate Steps to Take During a Broken Window Emergency

When a window shatters, the sound alone is enough to send your heart racing. Whether it happens in the middle of a Lake Erie storm or because of a stray baseball in the backyard, your first instinct might be to grab a broom. While cleaning up is important, doing it safely is the priority.

Safety First: Protective Gear and Debris Clearing

person wearing heavy-duty gloves clearing glass - broken window emergency

Before you even think about touching a shard of glass, you need to gear up. Never handle broken glass with your bare hands. Even if the pieces look large and easy to grab, tiny “glass dust” can cause painful micro-cuts.

  • Wear thick work gloves: Leather or heavy-duty gardening gloves are best. Regular latex or dishwashing gloves won’t stand a chance against sharp edges.
  • Sturdy footwear: Put on thick-soled boots or sneakers. Do not walk near the area in socks, slippers, or—heaven forbid—bare feet.
  • Secure the perimeter: If you have children or pets, move them to a different room immediately and close the door. Pets are notorious for sniffing around new “sparkly” things on the floor, which can lead to emergency vet visits for sliced paws.

Once you are protected, start by picking up the largest chunks of glass and placing them in a thick cardboard box or a heavy-duty trash bag (double-bagging is a smart move here). Use a broom to sweep the area thoroughly, extending your reach at least five to ten feet beyond the impact zone—glass has a way of traveling further than you’d think. Finish by vacuuming the area to catch the microscopic slivers, and use a damp paper towel to wipe down hard surfaces for a final “dusting” of glass particles. If you are dealing with a Broken Window Glass Replacement in Lakewood, our team often sees how these tiny shards can hide in carpet fibers for weeks if not handled properly.

Assessing the Damage and Risks

Now that the immediate danger of stepping on glass is gone, it’s time to play detective. You need to determine if you are looking at a simple pane replacement or a structural issue.

  • Check the frame: Is the wood or vinyl frame cracked, warped, or splintered? If the frame is compromised, a simple glass swap won’t work; you might need a full unit replacement.
  • Impact source: Did a branch hit the window? There might be more damage to your siding or roof that you haven’t noticed yet.
  • Weather exposure: In Northeast Ohio, the weather changes faster than a Clevelander changes their mind about the Browns. If rain or snow is in the forecast, your “emergency” just got a lot more urgent.
  • Security vulnerability: A ground-floor window that is wide open is an invitation to unwanted guests. If the window is easily accessible from the street, you cannot leave it uncovered overnight.

How to Perform a Temporary Fix or Board Up Effectively

If you can’t get a professional out to your home immediately—though at Apex Window Werks, we strive for same-day service—you’ll need to secure the fort yourself. A temporary fix isn’t meant to be pretty; it’s meant to be functional.

The Board-Up Process

For a large broken window emergency, boarding up with plywood is the gold standard for security and weatherproofing.

  1. Measure the frame: Measure the inside of the window frame where the plywood will sit. You want a snug fit.
  2. Cut the plywood: Use 1/2-inch or 5/8-inch plywood. If you don’t have a saw, some hardware stores will cut it to size for you if you bring the measurements.
  3. Drill pilot holes: To avoid splitting your window frame (which makes the eventual repair much more expensive!), drill small pilot holes through the plywood and into the frame.
  4. Secure the board: Use wood screws to attach the plywood to the frame. Do not use nails if you can avoid it, as the vibration of hammering can cause remaining glass shards to fall out.

For smaller cracks or holes where you still have most of the glass intact, you can use heavy-duty clear packing tape or “glass repair” film. Apply it to both sides of the glass to stabilize the pane. If the glass is gone but the hole is small, layers of heavy cardboard covered in a heavy-duty plastic trash bag can provide a temporary barrier against the wind. If you’re managing a Broken Window Glass Replacement in Medina, these fixes are just “band-aids” to get you through the night.

The Risks of Ignoring a Broken Window Emergency

We’ve seen homeowners try to live with a cracked window for months, thinking it’s just a cosmetic issue. This is a gamble you usually lose.

  • Burglary Risk: A broken window is a “vacancy” sign for burglars. It signals that the home may not be well-maintained or monitored.
  • Energy Loss: According to ENERGY STAR guidelines, outdated or damaged windows can significantly increase heating and cooling costs. In the winter, your furnace will work overtime to heat the neighborhood.
  • Pest Infestation: It only takes a tiny gap for ants, spiders, or even mice to find their way into your warm home.
  • Moisture and Rot: This is the big one for Ohio residents. Rain and humidity can seep into the wooden components of your window, leading to structural rot and mold growth that is much more expensive to fix than a simple pane of glass. If you’re in an area like North Royalton, acting fast on a Broken Window Glass Replacement North Royalton can save your window frames from permanent water damage.

Professional Repair vs. DIY: When to Call a Glazier

It’s tempting to try and fix the glass yourself. You can buy a pane of glass at a big-box store, right? Well, modern windows are more complex than they used to be. Most homes in the Cleveland-Akron area use Double-Pane Insulated Glass Units (IGUs). These consist of two panes of glass sealed together with an insulating gas (like argon) in between.

If you have a single-pane window in an old garage, a DIY fix might be fine. But for your home’s main windows, you need a professional. A glazier has the specialized tools to remove the old sealant, clean the tracks, and install a custom-sized IGU that restores your home’s energy efficiency. Attempting to “caulk in” a single pane of glass where a double-pane unit used to be will lead to condensation, fogging, and higher bills. For high-quality results, checking out our Emergency Window Repair or Broken Glass Replacement services ensures the job is done to industry standards.

If the breakage was caused by a storm or vandalism, your homeowner’s insurance might cover the cost. To make a successful claim, you need documentation. Take photos of the damage from multiple angles before you start cleaning up. If it was a break-in, file a police report immediately; insurance companies almost always require a case number. For those in Pepper Pike, we can help provide the detailed quotes needed for Broken Window Glass Replacement in Pepper Pike insurance claims.

Preventing Future Glass Breakage and Maintenance

While you can’t stop a freak hailstorm, you can make your windows much more resilient.

  • Upgrade to Tempered Glass: Tempered glass is about four times stronger than standard “annealed” glass. When it does break, it shatters into small, dull cubes instead of sharp shards, making it much safer.
  • Laminated Glass: This is essentially a glass sandwich with a layer of plastic in the middle. It’s very hard to break through and stays in the frame even if cracked—perfect for security.
  • Regular Inspections: Most vinyl windows last 20–30 years. If your windows are approaching that age, the seals are likely failing. Check for “fog” between the panes; this is a sign the insulating gas has escaped and the window is weakened.
  • Tree Trimming: Keep those branches back! In the windy corridors of Kirtland, a falling branch is a leading cause of Broken Window Glass Replacement Kirtland.
  • Security Film: You can apply a clear, adhesive film to your existing windows. It won’t stop the glass from cracking, but it will hold the pieces together, preventing easy entry for intruders.

Frequently Asked Questions about Window Damage

Managing a Broken Window Emergency as a Renter

If you’re renting a home in Walton Hills and a window breaks, your first call shouldn’t be to a repair shop—it should be to your landlord.

  • Notification: Notify the landlord or property manager in writing (email or text) immediately so there is a paper trail.
  • Liability: If the window broke due to a storm or a random accident (like a neighbor’s kid), the landlord is typically responsible for the repair. If you broke it during a heated game of indoor “hallway hockey,” you might be on the hook for the cost.
  • Temporary Fixes: Most leases allow tenants to perform “emergency mitigation” (like taping up a trash bag) to prevent further damage to the interior, but you should never attempt a permanent repair without written approval. For more info, see our work on Broken Window Glass Replacement Walton Hills.

What are the most common causes of sudden window breakage?

Aside from the obvious (baseballs and burglars), windows can break due to thermal stress. This happens when one part of the glass gets much hotter than the rest—like if you have heavy dark curtains reflecting heat back onto the glass on a scorching July day. Structural settling of the house can also put “pressure” on the glass until it finally gives way. We see this often in Broken Window Glass Replacement Olmsted Falls, where older homes may shift slightly over time.

How long can a temporary board-up last?

A board-up is a short-term security measure. While it will keep out the rain and the wind, it won’t provide the insulation your home needs. Plywood can also begin to warp if exposed to heavy rain for more than a week or two. Ideally, you want a permanent replacement installed within 5 to 10 business days. In places like Brecksville, we prioritize Broken Window Glass Replacement Brecksville to ensure the home’s aesthetic and efficiency are restored quickly.

Conclusion

Dealing with a broken window emergency is never fun, but it doesn’t have to be a disaster. By staying calm, prioritizing safety, and securing the area quickly, you can protect your home and your family from the elements and intruders.

At Apex Window Werks, we specialize in taking the stress out of these situations. We serve the entire Cleveland-Akron area—from Aurora to Westlake—with a focus on speed, quality, and affordability. We offer same-day service for many emergencies and even have 2-hour repairs for walk-in glass needs. Whether you’re dealing with a shattered storefront or a foggy kitchen window, our expert glaziers are ready to help.

Don’t let a broken window leave your home vulnerable. More info about emergency window repair services is just a click away, or give us a call to get your home back to normal today!

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